GENERAL FAQ’S

HOW DO I GET MY IRD NUMBER?

It is vital that you apply for your IRD number as soon as possible in order to avoid you being deducted the non-declaration rate of 45%. Applying for your IRD is very easy and more information can be found at https://www.ird.govt.nz/tasks/apply-for-an-ird-number-as-an-other-country-citizen-living-in-new-zealand.

 

WHAT ABOUT HEALTHCARE? DO I NEED HEALTH INSURANCE?

There are a number of Health Insurance providers in NZ however we also encourage you to get medical insurance from
your home country. In addition to this New Zealand has a public health system that is low cost and, in some instances, free. Some work visa holders’ benefit from New Zealand government subsidies. Further information can be found at https://www.newzealandnow.govt.nz/living-in-nz/healthcare

 

HOW DO I OPEN A BANK ACCOUNT?

You will need your IRD number prior to opening a bank account, so please ensure this is done before making an
appointment. BNZ offer a facility to set up an account before arrival and more information can be found at https://www.bnz.co.nz/personal-banking/international/moving-to-new-zealand/open-an-account-from-overseas.

ARE THERE FELLOW EX-PATS THAT I CAN CONNECT TO

We are happy to introduce you to fellow sponsored workers directly or remotely, and this has proved to very valuable in
the settlement process. Simply let us know if you would like us to make the introductions and we’ll take care of the rest!

 

HOW DO I FIND INFORMATION ON THE BEST SCHOOLS?

For those with children, we understand that you want the best possible education for them. One of the easiest ways to find the right school is by following this link - http://nzschools.tki.org.nz/ which gives you the opportunity to filter by type and region and also includes an option for Early Childhood Centres.

For general information on New Zealand’s school system please see https://www.newzealandnow.govt.nz/living-in-nz/healthcare

 

TRADESTAFF FAQ’s

IS THERE OVERTIME AVAILABLE?

Some of our clients do offer overtime, but this would need to be discussed with the relevant Tradestaff branch prior to commencement to confirm the rate.

WHERE WILL I BE WORKING?

We are fortunate at Tradestaff to have over 5000 clients nationwide. However any work must be within the regional boundaries stipulated on your offer of employment, as usually your visa will have a region specified on it. Although we always endeavour to keep assignments within a short commute of your Tradestaff branch, operational requirements will sometimes mean a longer commute than normal.

WHAT TOOLS DO I NEED FOR THAT SPECIFIC ASSIGNMENT?

Our clients vary in size and will sometimes provide power tools etc., but for each assignment, you will have a COTA (Confirmation of Temporary Assignment) that will list the specific tools required.

WHO DO I ASK FOR WHEN I TURN UP ON DAY 1 OF MY ASSIGNMENT?

Your POC and contact details will be listed on your COTA.

WHO DO I SPEAK TO IF I NEED ASSISTANCE?

Any member of the Tradestaff branch will be able to assist with any enquiries and the International team are also available should you have any non-operational enquiries/concerns.

WHAT HAPPENS IF I DON’T LIKE MY ASSIGNMENT?

Starting life and work in a new country is always a challenge, but if you don’t wish to continue work on a given
assignment, simply notify us & continue working in the meantime and we will work behind the scenes to try and source something more suitable as soon as possible.

CAN I CALL AFTER HOURS?

Yes, you can.We have an after-hours call centre who will escalate to the relevant on-call person if they are unable to assist you with your enquiry.

WILL I BE ALWAYS PAID THE SAME RATE AS SPECIFIED IN MY OFFER OF EMPLOYMENT?

The rate stipulated in your Offer of Employment is the minimum starting rate, which means that no matter where you
work, that is the bare minimum you will be paid. Increased & sustained performance means increased rates of pay.

ARE THERE GROWTH OPPORTUNITIES AVAILABLE?

Although pay rates are often increased and extra responsibilities given to our sponsored workers, these will always need to meet the conditions of your visa.

WHAT IF I WANT TO MOVE TO A DIFFERENT LOCATION?

Due to Tradestaff having 12 branches nationwide, it is possible to relocate at a later date. However, please note
that our demands differ from region-to-region, so it could be some time before an opportunity becomes available. Also note that you would likely need to apply for a new Work Visa if moving to a different region.

CAN TRADESTAFF SUPPLY A REFERENCE FOR A RENTAL PROPERTY?

Absolutely. Your point of contact in the Tradestaff International team will always be happy
to assist you with this.

CAN TRADESTAFF HELP MY PARTNER/FAMILY MEMBER WITH A JOB?

We would certainly try! Despite being heavily involved in the industrial trades, we do also service other sectors.

 

If you have any questions not shown here, please do not hesitate to let the Tradestaff International team know !